Lonestar Imports Company Policies

Terms of Sales and Warranty Information for Our Auto Parts Company

• As-is/no warranty on body parts
• Standard 90-day replacement-only warranty on all mechanical parts
• We reserve the right to require any documentation under verification or authentication of payment.
• Any consumable item(s), such as fluids, filters, spark plugs, gaskets, seals, timing chains, belts, etc., should be replaced before installing any engine. Engines are guaranteed not to have a cracked block, cracked head, or bad crankshaft. Parts internal to the engine are warranted. Parts external to the cylinder block and head(s) are not warranted. If present, these items are left on the engine for the installer’s convenience only. Overheating of the engine voids all warranties.
• For transmissions, low fluid level, failure to install a new filter, new seals and gaskets, a broken front pump, any external issues, or improper installation voids, all warranties.
• The purchaser is solely responsible for determining the suitability of an item or items purchased for all intended purposes.
• Each part goes through a rigorous, multiple-step process to ensure quality; the very nature of used parts contains an inherent risk; the buyer understands that s/he assumes this risk. The seller undertakes no responsibility for the quality of goods except as otherwise provided in this contract.
  

Shipping

• We ship by FedEx, UPS, and regional freight/LTL carriers.
• Items shipped by freight MUST be shipped to a business with a dock or forklift access; otherwise, liftgate and residential delivery fees may apply.
• Most items ship within 24 hours of payment; items paid for on weekends or holidays ship on the following business day.
• Local pickup options are also available.
  

Returns

• If a problem with a part or replacement is not wanted, please message or call for better assistance.
• If any returned item is physically damaged, missing components, tampered with, altered, remanufactured, in any way modified, or has been taken apart, the warranty is void. Lone Star Imports reserves the right to determine the item's condition when sold and returned.
• To obtain a return, please email or call us.
• No item is eligible for return after 90 days from the date of purchase unless we have purchased or granted an extended warranty.
• If the return is requested within 90 days and we have a replacement item in stock, we will exchange the item at no additional cost to the purchaser.
  

Please verify fitment independently before purchase. If you have questions or concerns about fitment, please get in touch with us before purchasing.